How long does it take to arrive an order?

  • All Paid orders will be processed and despatched in 3-7 days, Most orders are delivered within 7-10 working days depending on the location of delivery.
  • All Cash on delivery Orders will be have longed processing time , Most orders are delivered within 10-15 working days depending on the location of delivery.

What should I do if the package arrived to you already tampered?

  • If if the packaging is tampered by the courier , or damaged before delivery, please refuse to accept the package and return it to the delivery person.
  • And inform us within 24hours , We will personally ensure that the issue is satisfactorily resolved.

What to do if I receive a faulty/incorrect item?

  • You should always take the opening video of the parcel , and contact us within 24 hours of delivery.
  • And inform us within 24hours , We will personally ensure that the issue is satisfactorily resolved.
  • Please remember parcel opening video is compulsory , with out video the complaints will not be considered, And the video should be with out and pause / stop , not edited.

Can I change or cancel my order?

  • Cancellation can be done before we start processing the order , once your order status changes to PROCESSED , it cannot be cancelled
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